Should JIRA/Confluence be shutdown during a planned database outage?

[Chris Flynn]

What is the best practices for a planned database outage? Should the Atlassian applications (JIRA, Confluence, Crucible/Fisheye and Bamboo) be shutdown and restarted as part of the maintenance?

[Daniel Wester · Accepted solution]

If the backend database is shutdown - yes the app needs to come down. Ideally before the FB goes down. 

[Chris Flynn]

Thank you very much for the quick response. That seemed like the right thing to me, but always nice to get an experienced 2nd opinion.

Thanks again for the help!

[Ross Lindell [Information Officer Pte Ltd]]

Yes, in my experience, very bad things can happen (read difficult to fix - or when was you last backup? - type things) when the DB goes away, and JIRA/Confluence are left running.

[Chris Flynn]

@Ross Lindell [Information Officer] Thanks for confirming your experience!

[Vickey Lepcha]

What I practise is in my organization is that we have a scheduled shutdown of DB for JIRA - so I shutdown my application before the DB goes down - then the DB is shutdown after JIRA is offline.

And when the DB are back online - I start my JIRA after DB is available.

[Chris Flynn]

@Vickey Palzor Lepcha – thank you very much!