Sign up issue

[Innovate Automation Support]

• there is some error in sign up process.

[Sahir Maharaj]

Hello @Innovate Automation Support

Based on my experience, sign-up errors in Atlassian products often occur due to issues with the browser, cookies, or cache. I’d suggest clearing your browser cache and cookies, disabling any ad-blockers or extensions that might interfere with the sign-up process, and trying again in an incognito window or a different browser.

If the issue persists after trying these steps, it might be a temporary system problem or a specific issue with your account. I’d recommend opening a ticket with Atlassian support at https://support.atlassian.com/contact/#/ for further assistance.

[Innovate Automation Support]

tried....worked for different email but not this one

[Manoj Gangwar]

Hi @Innovate Automation Support Welcome to the community!

I believe this requires a backend fix from the CA team. Please create a ticket from https://support.atlassian.com/contact/, you can select billing.

[Innovate Automation Support]

unable to create ticket for signup in any option