Slack Assist Bot and Halp Migration to Jira Service Management

[Kirby Drumm]

As part of the migration from Halp to Jira Service Management, is there anything that is needed with the Slack @Assist bot?

[Emel Doğrusöz]

Hello @Kirby Drumm , 

Wondering how you solved your issue. Since Halp is not available anymore, if you're looking for an alternative, you may want to use Actioner's ticketing solution instead: 

https://actioner.com/solutions/help-desk

https://actioner.com/support-use-cases

https://actioner.com/app-directory/conversational-ticketing-with-zendesk-47

You can connect it to your ticketing tools like Jira Service Management or Zendesk, or use the standalone version. And run all your ticketing and service management actions from Slack. Let me know if you need any help. 

Thanks, 

Emel Dogrusoz 

Co-founder @ Actioner