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Slack Integration for Bugs

Sam Berlin
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February 18, 2025

I am looking to use the JIRA Slakc integration for creating support tickets based on a conversation about a bug. That said, I would like to edit the fields available / required.

 

Right now the options are: 

Project 

Issue Type

Summary

Description

Assignee

Parent Epic

Components 

Priority

Labels

Environment

 

I want it to only display and REQUIRE: 

Project - Auto to "Bugs"

Issue - To only 2 options

Summary

Description

Customer Name

Priority

Environment 

 

Is there control to this level for the integration? 

1 answer

0 votes
John Funk
Community Champion
September 17, 2025

Hey Sam - Welcome to the Atlassian Community!

Did you ever get this working? 

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