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Slack and Jira integration failed

Ara Cho
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July 14, 2021

Hi, I'm trying to integrate Jira and Slack but the errors keep occurred.

The error happened at 2:45 am(PST). 

Can you please check why it happened?

 

Thank you so much!

 

Screen Shot 2021-07-14 at 2.53.42 AM.png

2 answers

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Suvradip Paul
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July 14, 2021

Hi @Ara Cho ,

Thanks for posting and welcome to the community.

I hope you are aware of steps to integrate slack in Jira Cloud, if not please check these steps again and try - https://support.atlassian.com/jira-software-cloud/docs/use-jira-cloud-for-slack/.

I guess it might be some intermittent issue or some thing else(really hard to guess seeing these error messages and error id).

If it still happening again, could you please share steps you followed, your project type details here.

Looking forward for your response.

Cheers

Suvradip

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Airbus Driver
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July 14, 2021

It could be a transient issue, have you tried it again? Are you trying to connect to a private or public Slack channel?

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