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Slack integration, add comment doesn't work

Corey Fruitman
Corey Fruitman July 16, 2019

I have Slack integrated with Jira Cloud using the Atlassian Slack Integration. When I click the [...] in Slack, then click Add to Issue Jira Cloud, it prompts me for an issue number. If I choose one and click OK, it says that the comment has been added, but when I go  to the issue, the comment is not there.

Is there any way to fix the Jira <-> Slack integration?

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Tanya Morgan
Tanya Morgan May 26, 2020

We have the same problem, a year later and it seems like it's still not fixed. 

Would be so helpful.

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