Slack integration not notifying channel based on JQL query

[William Chambers]

We have a Product channel with all the department leads and we want a slack notification when an issue transitions from UAT to Done. We have set up this connection using the Jira + Slack integration with the following JQL query.

Project in ("Features", Bugs, "Change Requests") and issuetype in (Story, Bug, Epic, Task) and Sprint in openSprints()

Whilst the JQL query is getting a green tick, we are only getting Features updates in the channel and I am unable to add multiple projects per channel. Anyone got any solutions for this?

[Support Team [Clearvision] · Accepted solution]

Hi William,

I see your JQL is

Project in ("Features", Bugs, "Change Requests") and issuetype in (Story, Bug, Epic, Task) and Sprint in openSprints()

So you are trying to filter on different projects.

Did you add the slack channel connection from each project?. As the connection would be scoped to that project it is setup in

[William Chambers]

Ahhh that's a bingo. I've configured it for all projects and have removed the 'project in' filter as that's implied if connections are managed at a project level.