We have Slack integration set up so that a notification is sent for certain issue types raised (Bug). However, if a ticket is raised as a Story by mistake and then moved to a Bug, the notification isn't sent. Is there a way to fix this? Is this by design?
Hi @Tony Knopp
Can I ask why the decision was made not to notify on issue change type? We would also find the above helpful (being notified when a ticket turns into a bug)
Thanks,
Hettie
Hey @Hettie McConnell !
I don't have history on the decision making process unfortunately, I suspect it just wasn't one of the highest priority use cases to support.
Ill tag the current owner of the integration, @Muthukumar Ravishankar for him to see this feature request.
You can also file a feature suggestion on jira.atlassian.com.
This can be a good way to see if other orgs need the same functionality.
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Hey @Nikita Batavia ,
This is by design. Currently, we do not have any functionality to notify on issue type change.
Thanks,
Tony
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