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Slack to Jira - Create a ticket workflow

Ofir Oxenberg
Contributor
July 22, 2025

Hello, 

 

Im having an issue with passing a form's information from Slack to Jira. 


i used the option of creating a form manually to open a ticket in Jira: 

Screenshot 2025-07-22 at 12.13.02.png

The reason I chose that option is that I wanted to collect information for a "Select List (multiple choices)" field in Jira, but to limit the options available for those who use the workflow. 

The issue I'm having is that Jira is expecting an array when passing the information for this specific field. So my workflow fails with this error. 

Screenshot 2025-07-22 at 12.08.29.png

Does anyone know how to pass the information as an array to Jira?

Thanks! 

 

3 answers

0 votes
Ofir Oxenberg
Contributor
July 23, 2025

The fields im having issue with are: 

Screenshot 2025-07-23 at 11.08.58.pngScreenshot 2025-07-23 at 11.09.19.pngScreenshot 2025-07-23 at 11.10.02.pngScreenshot 2025-07-23 at 11.10.10.png

0 votes

What is the field type in Slack Workflow that you're connecting to the JIRA Select List?

Ofir Oxenberg
Contributor
July 23, 2025
0 votes
Oleksii Melnyk
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July 22, 2025

Hi, can you share all field settings please?

Ofir Oxenberg
Contributor
July 23, 2025

@Oleksii Melnyk Added pictures above

Like Oleksii Melnyk likes this

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