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Slow loading or nothing loads on both Confluence and JIra

Alisa Glembotski
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 3, 2022

I see outage issues but what I'm experiencing is not reported in the issues. It says only searches and user mentions. I can't even load any pages for Jira or Confluence. Already restarted both the computer and the browser; cleared cache. 

1 answer

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Thiago Masutti
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 3, 2022

Hi @Alisa Glembotski 
I hope you are well.

Do you know if your company uses Atlassian Cloud or self-hosted products?

If the Confluence/Jira URL is something like company.atlassian.net, then you are on the Cloud environment.
Otherwise it might be self-hosted and not impacted by what we have reported in https://status.atlassian.com/ .

 

For both, talk to your Atlassian administrators so they can work with you on these issues.

Kind regards,
Thiago Masutti

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