Hello i need help to find 2 smart values:
1- I want to identify the field that has changed.
My automation is good and notifications also, i just nedd to see the name of the updated field / belw in bold.
my rule is.....:
So add a comment on related ticket:
Ticket updated : {{issue.issuelinks}}
FIELD NAME : From "{{fieldChange.fromString}}" to "{{fieldChange.toString}}"
the result is in screenshot below, but i need to display what field has changed:
So if you know the smart value i'll be very happy :)
2nd need is: when i add a comment on parent issue, my rule adds a comment on linked issue , i found this value below, but it's not the good, i want to change it.
=>{{Issue.Comments.last.Body}}
Because with this value the body is from the comment before to the one i just put. i want reported body from the comment i just put (not the one before)
i need something like : {{Issue.Comments.Now.Body}} or current, or just added i don't know.
thank you again for your precious help
regards !
Hi @Alixanne FERAUD ,
For the first question, you can print out all the values available in {{fieldChange}}, this way you can see if this prints out the Custom field ID or perhaps the name of the field that you are looking for.
For the second question I would recommend starting a new tread it is better to keep this thread dedicated to one question.
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