Spent Versus Planned Report Issue

[Simon Carroll]

We are currently testing the spent versus planned report and one of my developers has entered planned time against a project but it is not showing on the report.

What it looks like is that his 6.5 hours a day on project A is being rolled up into Project B which is the last project for the day he is putting in 1 hour.

It seems that what ever project is the last one put in for the day gets the whole planned time.

We have developers working on multiple projects per day including support and maintenance so can you please help as we think this is a really beneficial report to show if we are and where we are getting dragged away from delivering developments on time.

Is this a known issue?

Cheers

[Ofira Daniel]

I never saw this .

Are you logging hours on sub task level ?

[Simon Carroll]

No we are logging planned time at the project level not ticket or subticket

[Ofira Daniel]

User should log work on issue level (sub task)

Issue is connected to project .

In this way you will get the spend vs. Actual .

Just for my curiosity , how do you log work on project level ?

[Simon Carroll]

Daniel,

We log all actual time at the ticket or subticket level.

We are currently testing logging all planned time at the project level. 

The reason for logging planned time at project level is that 1/. we have support and maintenance tickets that are assigned that will be potentially be unknown at the planning time. 2/. I want to have the team work on tickets with a view to the whole project thus developing code for any ticket that telates to the section of code that they are on

The Jira system allows you to plan at project level but from my initial testing it is not working properly.

I could provide some screen shots if that would help?

[Simon Carroll]

Daniel,

just wanted to to see if you have an answer for this or could direct me to an appropriate area?

Cheers

simon

[Ofira Daniel]

No , you are facing something that we also and we don`t have solution yet . 

In my case , I have situations where development is done by one team and testing by other ...