Spinning wheel on workflow edit when screen language set other than English

[Erick van Rijk]

Hi all,

I found a bug in JIRA software when trying to edit the Workflows as a project admin and I was wondering if this was resolved in 8.2 (before I upgrade). I couldn't find anything in the release notes

System: Jira Software 8.0.2 Linux server

How to reproduce:

1. Create a new project (Process Management Issue Type Scheme)
2. A new project user with project administrator rights (and as project lead)
3. Set this user to a different language (for me NL).
4. Go to project settings and select the workflow to be edited

Result:

Spinning wheel in the place where the workflow should appear.

Workaround:

Switch the language to English (US) and the workflow is accessible.

[Shannon S · Accepted solution]

Hello Erick,

Goedemorgen! Thank you for contacting us about this.

Can you tell me, are you able to test to see if this is only with Dutch, or does it also occur with another language?

I ask because we have a bug report logged by my colleague here in Amsterdam and I think it might be related:

• JRASERVER-67851 Some JIRA Default Workflows don't load when the default language is switched to Dutch

It sounds very similar to your issue. 

If you were to open the workflow from ⚙ > Issues > Workflow instead, it seems like it should work regardless of the language, according to the bug. Can you confirm that?

If you determine this to be the cause of your issue, please click Vote for this issue. You will automatically be added to the watch list, so you will receive any updates on this case via email.

Thank you for your help!

Regards,

Shannon

[Erick van Rijk]

Hi  Shannon,

thank you for replying.

I can confirm this issue is also present for Jira Software / Core with a Process Management Workflow.

I upgraded to 8.2.1 this morning and this issue still occurs for Dutch And I can confirm that this does NOT occur when German is selected.

So it seems to be language dependent. Please note that the workaround does is not available if you are a project admin (not system admin)

[Shannon S]

Hi Erick,

Thank you for confirming that! I noticed your feedback on the bug where you provided the details about the workaround. Thank you for that. I've updated the scope to include your version information.

Do let us know if you have any further questions.

Thank you again; have a pleasant week.

Regards,

Shannon