Sprint Board Navigation - Custom Swim Lanes - Grey Story

[Addam]

Fairly new to Jira so I need help navigating the sprint board. I have created custom swim lanes to allow a focused view for day to day work. We work a main story as a team and keep track of the progress using sub-task items. It is possible for me to have a sub-task in my custom swim lane with a grey story heading. My issue comes in when I want to open that grey story to get details to understand the sub-task better or know I is time to work the sub-task. (Since the story will have more detail then the sub-task might). Normally if I click on a story I get a fly-out panel on the board about the story that I can use to read the details. When the story is in Grey mode I don't get that fly-out. Instead I must hunt the board to find the story or do a search to find it. Does anyone have an alternate solution to get my focused view or an easier way to find/open the story when you have the grey title?

One of the details from the story I might want is the status. Since my sub-task may require me to wait for a story to reach a certain status before my sub-task can be worked.

[Bill Sheboy · Accepted solution]

Hi @Addam  -- Welcome to the Atlassian Community!

Would you please post an image of what you are seeing?

When I use swim lanes, I am able to click on the grouping (parent) story, and the fly-out panel appears.  Only when I turn off swim lanes, and just see the parents above sub-tasks, do I see the greyed out items.

Best regards,

Bill

[Addam]

Ended up answering my own question. Looks like when you click on a sub-task with a grey parent header there is a ".." in the JIRA id you can click on to open the parent. It navigates you away from the sprint board but it is better then searching the board for the parent to get the fly out.

As seen in the attached image I want to see what column/status parent story "426" is in. Since 426 is not assigned to me it is not easy to find it on this board. It could be in some other swim lane and it all kind of runs together.

i.e. "JIRA /../445