Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Sprint Burndown on Dashboard - An internal server error occurred when requesting resource

Deleted user March 5, 2021

Hello,

 

I am receiving a message on my Agile teams' dashboards for our sprint burndown gadget. It is giving the message "An internal server error occurred when requesting resource". The burndown still loads, but we would like for this error message to go away. Not sure if there is a way to get more details on the error message. This is the only gadget in which the error message appears on the dashboard. Attached a screenshot for reference. Thanks

Screenshot 2021-03-05 144451.png

 

 

1 answer

0 votes
Deepanshu Natani
Community Champion
March 5, 2021

You can check the log files of Jira to investigate the root cause and more details of this error.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events