Sprint Name= Done+1

[Andrea Sloan]

When I hover my mouse over some done Sprint Issues on the Sprint field, I can see what Sprint this issue belonged to. However on the display the Sprint field displays with a "None +1" and not with the actual Sprint name value. It appears this only displays like this for done issues as I do see display Sprint name for open issues. Why is this happening and how can I resolve it?

[Prachi Bolar · Accepted solution]

Hi @Andrea Sloan ,

Welcome to community :) 

I understand this behaviour can be confusing and there is a feature request logged for this 

https://jira.atlassian.com/browse/JRACLOUD-90916

The explanation from the FR 

The Done work items in the completed sprint display as none +1 in the sprint field, thus causing confusion to the user. Instead, it should be displaying the sprint name it was part of directly

• The jira-123 work item was part of sprint X.
• The work item Jira-123 was done or completed and sprint X is completed.
• You start a new sprint Y.
• Here the work item Jira -123 ticket status is Completed and as the sprint is Completed and not an Active Sprint, the sprint field in that work item will be set to none + 1 as it is not a part of any active sprint currently.
• The +1 annotation is shown to remind us that this work item was part of a previously closed sprint. If you click on +1 it will show you the details of the sprint the work item was part of.
• If you add this work item Jira -123 to any other active sprint that says sprint Y, then it will display as sprint Y + 1. Here +1 indicates it was part of the previous sprints.
• Once you close Sprint Y, the work item Jira -123 will be displayed as none +2. Here +2 indicates it was part of 2 sprints.

Thank You,

Prachi

[Andrea Sloan]

Thank you, Prachi!

[Dirk Lachowski]

Read it as „part of one older sprint but not of any currently active one“

[Tuncay Senturk]

Hi @Andrea Sloan 

I'm not 100% sure but it may be because of the issues that are associated with multiple Sprints (for example, an issue was started in one Sprint but completed in a later one). The most recent active Sprint is displayed by default. For completed issues, Jira collapses this field to show something like: 

"None +1" or "Sprint 3 +1"

(where Sprint 3 is the sprint name, and +1 indicates there's one more sprint the issue was part of.)

If it says None +1, it means the active Sprint is no longer present or available (e.g. deleted or no right to see).

As I mentioned, this is what I think the cause is, take it with a pinch of salt.