Startup error when Jira4.4.4 standalone connected with AppDynamics

[harish reddy]

Hi,

Whne the AppDynamics is connected with the Jira standalone the Application fails to comeup, whereas the same set-up comes up fine when not connected with the Agent.

The following is the console out when connected with the agent:

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2012-03-15 23:17:05,034 main INFO [atlassian.jira.startup.JiraStartupLogger]

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JIRA 4.4.4 build: 664 started. You can now access JIRA through your web browser.

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2012-03-15 23:17:05,094 main FATAL [atlassian.jira.startup.JiraStartupLogger]

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The following plugins are required by JIRA, but have not been started: Gadget Directory Plugin (com.atlassian.gadgets.directory), Atlassian JIRA - Plugins - Project Config Plugin (com.atlassian.jira.jira-project-config-plugin), Atlassian OAuth Admin Plugin (com.atlassian.oauth.admin), Embedded Gadgets Plugin (com.atlassian.gadgets.embedded), Atlassian JIRA - Plugins - Shared Application Access Layer (SAL) Plugin (com.atlassian.sal.jira), Gadget Dashboard Plugin (com.atlassian.gadgets.dashboard), Atlassian JIRA - Plugins - Look And Feel Logo Upload Plugin (com.atlassian.jira.lookandfeel), Atlassian JIRA - Plugins - OAuth Consumer SPI Plugin (com.atlassian.jira.oauth.consumer), Atlassian JIRA - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets), Atlassian REST - Module Types (com.atlassian.plugins.rest.atlassian-rest-module), Atlassian JIRA - Plugins - OAuth Service Provider SPI Plugin (com.atlassian.jira.oauth.serviceprovider), Gadget Spec Publisher Plugin (com.atlassian.gadgets.publisher), Atlassian JIRA - Plugins - REST Plugin (com.atlassian.jira.rest), Atlassian OAuth Service Provider Plugin (com.atlassian.oauth.serviceprovider), Atlassian OAuth Consumer Plugin (com.atlassian.oauth.consumer), Opensocial Plugin (com.atlassian.gadgets.opensocial)

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2012-03-15 23:17:05,097 main FATAL [atlassian.jira.upgrade.UpgradeLauncher] Skipping, JIRA is locked.

2012-03-15 23:17:05,097 main INFO [atlassian.jira.scheduler.JiraSchedulerLauncher] JIRA Scheduler not started: JIRA startup checklist failed.

2012-03-15 23:17:05,327 main FATAL [jira.web.dispatcher.JiraWebworkActionDispatcher]

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JIRA startup failed, JIRA has been locked.

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Mar 15, 2012 11:17:05 PM org.apache.coyote.http11.Http11Protocol start

INFO: Starting Coyote HTTP/1.1 on http-8080

Mar 15, 2012 11:17:05 PM org.apache.catalina.startup.Catalina start

INFO: Server startup in 90213 ms

2012-03-15 23:17:12,277 Modification Check:thread-1 INFO [atlassian.jira.startup.JiraStartupLogger]

___ Modifications ___________________________

Modified Files : jira-application.properties

Removed Files : None

[arpit patel]

Please follow steps mentioned as per http://litedocs.appdynamics.com/display/ADLite2/OSGi+Infrastructure documentation .

Regards,

Arpit Patel

[Andrew Frayling]

Hi,

Is it the same error every time, i.e. "JIRA startup failed, JIRA has been locked"? If so it sounds like you're hitting one of the locking reasons documented at http://confluence.atlassian.com/display/JIRAKB/JIRA+is+Locked

Looking at the agent installation instructions for AppDynamics the agent runs in the same JVM instance that the app server uses so you could be hitting a PermGen memory error. Could you try increasing the amount of PermGen allocated to the JVM (http://confluence.atlassian.com/display/JIRAKB/JIRA+Crashes+Due+to+'java.lang.OutOfMemoryError+PermGen+Space+Error)and see if that fixes things?

Andrew.