Sub-Task Create Screen is not shown in new issue view

[Torsten Veltum]

I am using the new issue view.

I have set up two task types:

• Task
• Sub-Task

They are both set to use the same workflows, screens and field configurations.

If I create a Task using the Sidebar "+", it works as intended and shows me the correct screen with all my custom fields.

But if I am in a Story and want to create a Sub-Task for that story, it just looks like this:

It only lets me enter the Summary. Once I click Create it just creates empty Sub-Tasks without giving me the opportunity to fill in any of the other fields by showing me the Create Task Screen I get when creating a task.

For testing purposes I deactivated the new issue view, and if I select the Create Subtask option from the sidebar in that view, it actually shows me the Create Issue screen. So it is in theory set up correctly.

How do I configure the new issue view to show the Create Task Screen instead of just this summary field?

I would also not mind using the "+" Create option to create Sub-Tasks and then just assign them to the Story, but as far as I know, that is also not an option..

[gabrielmll]

Hi Torsten,

I noticed that if there is a required field, the screen to create a new issue will pop-up when creating a sub-task.

Maybe this info can be useful for you.

As myself, I'm not sure I can make use of it, because I have a field that should be required while creating a sub-task, but not when creating a Task/Story... so I wonder if I should define different custom fields to achieve that. .. something else..

Regards,

[Jerome LeBlanc]

We are looking for an answer to this, too.

[Angélica Luz]

Hello Torsten,

Welcome to Atlassian Community!

When using the New issue view, as you mentioned, it's possible to only add the summary to a sub-task, it won't open the "Issue create" screen to add additional information.

Creating a ticket using the + button will open the Old View where this option is available, but directly on the ticket, it won't be possible to do that for now.

There is a feature request suggesting the implementation of such ability:

• In "New Issue View", when click "Create Subtask" button, it will pop up subtask screen for users to fill in the information.

Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

[Torsten Veltum]

Hello Angélica,

thank you for making me aware of this open issue, I voted for it and added a comment.

Looking forward to receiving feedback from Atlassian on this issue.

Regards,

Torsten