Sub-task is not visible under create issue dropdown list

[JIRA aDmIn]

Hello,

As a JIRA admin, i have recently created a new project area where i have added issue, workflow schema

Now if i go under Project settings -> Issue, you can see i have sub-task added to my project as shown below in the attached image

But when i go to create issue -  under dropdown menu approval and sub-task both of the issue types are not listed

Could anyone please help me out in this issue

Thanks!!

[shib saha · Accepted solution]

Hi @Rajat Krishnan , The working principle of Jira is that way only, a sub-task or any issue type at sub-task level can be created within the standard issue type and not directly from create button.

First create any standard issue type(like Task, Story etc) and within the standard issue type you will get the option to create sub-task.

Hope this will be helpful! Thanks

[Cristian0791 · Accepted solution]

Hi Rajat,

I hope you are doing well.

Sub-tasks are a sub-issue type in JIRA and are not displayed in the "Create Issue" dropdown list. To create a sub-task, you first need to create the parent issue. Once the parent issue is created, you can add sub-tasks from the issue view.

Here’s how you can create a sub-task:

1. Create the Parent Issue:

   • Go to your project and create the main issue (e.g., Story, Task, Bug) as you normally would.

2. Open the Parent Issue:

   • Once the parent issue is created, open it from the issue list.

3. Create Sub-task:

   • In the issue view, look for the "More" button (usually represented by three dots) or a direct link to "Create sub-task".
   • Click on "Create sub-task".
   • Fill in the details for the sub-task and save.

This allows you to organize your work efficiently by breaking down larger tasks into manageable sub-tasks.

[JIRA aDmIn]

Hello @Cristian0791

Yes i am doing well, thanks for asking :) i hope its likewise from your end as well.

Thanks for quick response, Good part is now i can find subtask, but approval is still missing and also can i link sub-task with change request directly as a children?

Thank you

[Cristian0791]

Hi Rajat,

By default the subtask is link with the story or other issuetype as children. Please see my photo:

What you mean by approval? Can you please provide some context?

[JIRA aDmIn]

Hello @Cristian0791 ,

Sorry my bad please ignore approval stuff, but may i know what is linktype name subtask - story?

Thanks

[Cristian0791]

Hi Rajat,

In Jira, organizing and categorizing your work items effectively is key to managing your projects efficiently. Let's dive into the concepts of "Issue Types" and "Sub-Task Issue Types" to clarify their purposes and uses.

Issue Types

Issue Types in Jira represent different kinds of work items that need to be tracked and managed. Depending on your project's requirements, you might have a variety of issue types such as:

• Story: A user story that represents a feature or requirement from the user's perspective.
• Bug: An issue that signifies a problem or error that needs to be fixed.
• Task: A general work item that needs to be done.
• Epic: A larger body of work that can be broken down into smaller tasks or stories.

These issue types help in categorizing and managing your project work more effectively. Each issue type can have its own workflow, fields, and screens tailored to its specific needs.

Sub-Task Issue Types

Sub-Task Issue Types are a special category of issue types that are used to break down an issue into smaller, more manageable pieces. Sub-tasks are linked to a parent issue and can be used in various scenarios, such as:

• Breaking down complex tasks: If a task is too large or complex, you can create sub-tasks to handle different aspects of the task separately.
• Tracking individual steps: Sub-tasks allow you to track progress on individual steps or components of a larger task.
• Assigning different parts: You can assign sub-tasks to different team members, allowing for more granular tracking of who is responsible for what.

Let me know if this solve your issue.

[bhanu teja]

Hi @Rajat Krishnan  you cannot create subtask it can be added under story or task

[JIRA aDmIn]

Hello @bhanu teja

Thanks for quick response, So you mean i cannot add sub-task as a children item with change request?

Thank you