Sub task not transitioning to next status

[Samuel Almeida]

Am I missing something here ?!?!

[Ganesh Babu · Accepted solution]

Hi @Samuel Almeida 

Looking at the screenshot the message that it says there is some condition assigned the parent issue has to be in the Accepted state in order to transit the child issue to move i.e Sub-Task.

So just go back to the parent issue and  check whether the parent issue is in the accepted state and then come back and perform the transition

Hoping that you have all the permissions associated.

[Samuel Almeida]

Hi @Ganesh Babu 

The screenshot showns that the corresponding parent issue (the only other issue present in the board) respect the condition i.e. it's in the Accepted state hence my confusion.

To note that I have full admin permitions on the server.

[Ganesh Babu]

Hello @Samuel Almeida 

Can you just confirm that the status are associated to the appropriate column in the board?

[Samuel Almeida]

Hi @Ganesh Babu 

That's it. The actual status of the parent's issue wasn't the same as the column heading.

A quick change in the condition solved the problem.

Thanks

[Jack Brickey]

I think that is what I had stated earlier.

[Samuel Almeida]

Hi @Jack Brickey 

Yes it is. I just now saw your replay.

Thank you too.

[Jack Brickey]

Can you open IPM-44 in detail view and check the status? I’m wondering if the actual “status” isn’t the same as the column heading here. Are you the admin that setup the conditions being illustrated in the error message? If not can you reach out to them to discuss this? There may be some other conditions not being met here.