Hi @Shwe Nan Thu ,
In order to interact with issues in Jira users will need a license. In Jira Service Managers there can be unlicensed customers that can access tickets through a portal, but I don't know if this is the use case you have in mind.
If you're looking into sharing some specific information with some team mates that don't have a license, maybe you could create a filter that returns some results based on a query (JQL) and subscribe to the filter. Then you could forward the email to them.
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