Subtasks are missing on Kanban board

[Charisse Robison]

Greetings

I have a board based off this query:

Project in (Finance, "FMS SPA Project", Faculty, Uplift, Architect, "Data Wranglers") and created >= -104w order by project ASC, created DESC

The FMS SPA Project is using sub-tasks and we would like to see those on the board. I have tried Group By and creating swimlanes with queries (didn't work). I have verified my queries and have run out of things to try. Does anyone have any suggestions?

Thank you!

[Izabela França]

Hello, @Charisse Robison ! I hope you are doing well.

Are you using team-managed projects? 

If you are using team-managed projects, you won't be able to see the subtasks on the board the same way we see on company managed projects, only with the Group by feature.

[Charisse Robison]

Thank you Izabela

I am using a company-managed board to display a combination of company-owned and team managed projects together. I can see where this might cause Jira some confusion.

I have also thought of something else. I believe the board was created as kanban but my team wanted to have a time limit on the items on the board (which kind of just makes it a sprint board) so we have been creating and starting sprints from this board. I was having a hard time filtering on the sub-tasks in the current sprint but could see that they were indeed assigned to the current sprint. Could it be an issue with the sprint filter?

Thank you!

Charisse

[Danut M _StonikByte_]

Hi @Charisse Robison,

Not sure why it does not work for you. I was testing on my system and I can see the sub-tasks on the board with both team-managed and company-managed projects.

If you are on a team-managed project, make sure to set GROUP BY: Subtasks.

If you are on a company-managed project, make sure to use GROUP BY: Stories

Also, make sure you do not have a quick-filter on your board that excludes the sub-tasks.

Another solution would be to search for a plugin on Atlassian Markeplace. 

 If you need this for visualization only and if you consider the idea of using a plugin, a good solution would be to use the Team Wallboard gadget offered by our Great Gadgets plugin. It can display the contents of a board along with the sub-tasks. In these examples, the main tasks/stories are in green color and the sub-tasks are in yellow color. The cards color can be customized.   

The gadget also supports swim-lanes by various criteria.

Danut.

[Charisse Robison]

Thank you, Danut

I will provide the same response I did Izabela because I'm not sure if you receive those notifications. If so, I apologize for my repetitiveness.

I am using a company-managed board to display a combination of company-owned and team managed projects together. I can see where this might cause Jira some confusion.

I have also thought of something else. I believe the board was created as kanban but my team wanted to have a time limit on the items on the board (which kind of just makes it a sprint board) so we have been creating and starting sprints from this board. I was having a hard time filtering on the sub-tasks in the current sprint but could see that they were indeed assigned to the current sprint. Could it be an issue with the sprint filter?

Thank you!

Charisse