Summary field shows (autogenerated) text

[Purnima Pal]

Hi , 

I'm currently facing  an issue with the summary text display in my Jira cloud instance that,

After creation of an issue in the summary field it shows 'Autogenerated' into the summary field (Not showing what i added initially ). weird thing is happening to few projects not all .  Requesting to guide me  .. thank you in advance 

[Purnima Pal · Accepted solution]

Thanks for guiding Sebastian & Rebekka, 

I checked the above point mentioned ,, and found that there was issue into my workflow where i set the post function accidentality (summary set to autogenerated) . i removed that 

this is resolved now .. thank you

[Rebekka Heilmann _viadee_]

Hi @Purni 

do you have any Marketplace Apps installed? Apps like Scriptrunner can edit fields.

Checking out the issue history like @Sebastian Krzewiński suggested is the first step though.

[Sebastian Krzewiński]

Hi @Purni 

Please check ticket history to find if summary was changed after creation.

It looks like there is an automation rule that do that.

Regards,

Seba

[Purnima Pal]

Thanks for response ,, but actually my automation rule was  inactive at that time . 

[Sebastian Krzewiński]

What ticket history is showing?

It don't have to be your rule. Maybe someone else create it.