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Super urgent!! Cannot access some Classic boards

Josefin Bengtsson January 21, 2021

Hello!

We have noticed that we cannot access some of our Classic boards. Getting the error message "We're having troubles connecting to your boards" (see attached). Is this a Jira/Atlassian issue or something we have done on our end?

 

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Clark Everson
Community Champion
January 21, 2021

@Josefin Bengtsson 

I would suggest submitting a ticket to Atlassian. In Cloud and Data Center/Server environments, any issues like that are on the backend, however for Cloud Atlassian handles it where in Data Center your company or a vendor would be handling it.

 

Best,
Clark

Dirk Ronsmans
Community Champion
January 21, 2021
Josefin Bengtsson January 22, 2021

Thank you very much @Clark Everson  &  @Dirk Ronsmans , I've opened a ticket!

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