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Support request form bug

Olivier Dalle
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January 23, 2020

I cant submit support request about migrating jira server.

The form I filled says "Something went wrong, please try submitting your request again"

I have source (paid) and destination (trial) licence numbers.

I took a screenshot hoping to submit here but I realize this support form does not include an attachment option.

How do I get in touch with real support person?

thanks

2 answers

0 votes
Jack Brickey
Community Champion
January 23, 2020

Also, let us know what your support request relates to. Maybe we could help?

0 votes
Cristian Ionescu
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January 23, 2020

Hi Olivier,

Did you try to subimt the form on another Browser?

Yes the form do not have Attachement field but since the ticket will be open you can send them Attachemnt via Email after their first response.

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