Suspended Account help!

[Jordan Sakala]

My Jira board disappeared this morning. I tried updating my payment method, but nothing changed. What's the quickest way to resolve this so the team can get back to work? 

[Suvradip Paul]

Hi @Jordan Sakala ,

Thanks for posting and welcome to the community.

I think this earlier Atlassian recommended post on suspension and resubscription describes details about it suspended Jira and Confluence - https://community.atlassian.com/t5/Jira-questions/How-to-re-subscribe-to-suspended-subscriptions/qaq-p/799563. 

Please let me know if that helps.

Cheers

Suvradip