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Switch jira service desk to public

Team Tu3w
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March 14, 2018

Hello,

How can I set jira service desk to public and that it is not necessary to login in?

I want to disable the login in and that anyone can see the content of my knowledge base.

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Knut Arne
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March 14, 2018

Hi,

Instructions for Service Desk Cloud is here: https://confluence.atlassian.com/servicedeskcloud/blog/2017/04/introducing-the-login-free-portal-for-jira-service-desk-cloud

This feature is not available for server. There is a feature request here that you can vote and watch on: https://jira.atlassian.com/browse/JSDSERVER-5227

Alternative solution is to setup Confluence to allow anonymous access to the knowledgebase space and send you users there.

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