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Switching to old Jira Issue View

Kunal Jethwani
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July 30, 2025

A little while back I was switched to the new jira issue view but I managed to switch back to the old view through profile settings and turning it off in Jira labs. However, now I have been pushed to the new view again and this time there is no such toggle listed under jira lab so how do I revert back to the old view. The new view is of little use to me given my workflow and I don't have the leeway to spend sufficient time to train my workflow in the new view or to customise it to the point where it is of use to me. 

2 answers

2 votes
Dan Breyen
Community Champion
July 30, 2025

Hi @Kunal Jethwani welcome to the community.  Based on this community article on the new navigation , it's my understanding that the new navigation has been pushed out to everyone.  

Hope that helps.

 

Kunal Jethwani
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July 30, 2025

Thanks! Any guidance on how do I revert to the old view now?

0 votes
Yogesh Mude
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July 30, 2025

@Kunal Jethwani  Welcome the community!

Is that you changed it to new view second time or it changed automatically? if you have not done that means your site/jira admin enabled this new view for the site level hence you can see that change and now you can not go back to the old view.

Kunal Jethwani
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 30, 2025

It changed automatically this time, just like last time. But this time there is no option to change back unlike last time where I could manually change it back. There isn't any communication this time nor was there last time but I can check with the jira admin.

The option to toggle has just disappeared under labs. If an admin enforces the new view would it grey out the toggle option or just make it disappear? 

Yogesh Mude
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July 30, 2025

Kunal, as mentioned  by @Dan Breyen  and the shared documents seems to be made default for all the plans...please take a look at the below table.

So, i'm afraid that this is seimthign not possible now.  

image.png

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