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Sync between Tickets and Boards is broken

Sebastian Schramm June 5, 2018

Hi, i have a Problem.

Yesterday our Jira (selfhostet) is crashed and after the restart and problemfix the Sync between the tickets and the kanbanboards doesnt work anymore.

As you can see on the Screenshots, the Ticket has another status but still dont move to the next colum.

InkedOn-_Offboarding_-_Agile_Board_-_JIRA_-_2018-06-05_09.41.05_LI.jpgInkedOn-_Offboarding_-_Agile_Board_-_JIRA_-_2018-06-05_09.40.32_LI.jpg

Please Help me!

Thanks

B

1 answer

0 votes
Yogesh Mude
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June 5, 2018

HI @Sebastian Schramm

Welcome to the community!

Try to Reindex the Instance and check.

https://confluence.atlassian.com/adminjiraserver073/search-indexing-861253852.html

Sebastian Schramm June 7, 2018

Thank you, i have to check this out, but i think that is not the Right-Way ^^

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