I am trying to sync the status of linked issues. However, there is a scenario which I can't avoid to sync the wrong issue. Following is the scenario
Following is the steps
Currently, I can't avoid A-2 transition to Done in this scenario. Does anyone know what condition I should put after this automation triggered. Please give me your input.
Thank you
You could try using a related issues condition as shown below. For your project A, I've used project ACME and for projects B & C, I've used SP and SUP.
This seems to produce the desired results.
Hello @[deleted]
Is there a relates to link between A-2 and the issue (B-1 or C-1) that transitioned to Done?
Your Branch is looking at the issues linked to the trigger issue (B-1 or C-1) by the relates to link.
It is then checking if that linked issue matches the JQL project in (B, C) and status = Done. That is not a check confirming that the B-1 and C-1 issues are in a Status of Done.
If the linked issue (linked to the trigger issue B-1 or C-1 by the relates to link) matches the JQL (in project B or C and already set to a status of Done) then it will transition the linked issue to the status of Done.
So, I'm not sure how this rule could be changing the status of issue A-2.
Can you provide the rule's Audit Log details for the execution that changed the status of A-2 to Done?
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Hello @Trudy Claspill,
Thank you for your reply.
Is there a relates to link between A-2 and the issue (B-1 or C-1) that transitioned to Done?
->No, Only B-1 or C-1 transitioned to Done will trigger this automation
It is then checking if that linked issue matches the JQL project in (B, C) and status = Done. That is not a check confirming that the B-1 and C-1 issues are in a Status of Done.
-> if so, what JQL I should put after branch relates to if I'd like to check both linked issues of project B and project C are both in a status of Done.
Thank you
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