Hi,
Scenario And Requirement
Let's say we have 2 stories(story 1, story 2) 3 Bugs( Bug1 ,Bug2, Bug3), 1 Task (Task1) and 3 change tickets ( Ct 1, Ct 2, Ct3)in the project. story 1, Bug3 3, Task 1 issue has selected Ct 2 in 'CustomField1' field. Now the 'CustomField2' in Ct2 has to show those stories,Bugs and Tasks has selected Ct2 in 'CustomField1'. And these issues types are across the server. not to a particular/singular project. above is the scenario and requirement.
Please help me in achieving this.
Regards,
Vijaya Ramya Allena
Hi @ramyaallena
I'm a bit confused with your requirement, i.e. in your description, you mentioned:-
Scenario And Requirement
- We have a multiple jira projects.
- We have issue types: story, bug, task and change ticket.
- We have created two custom fields : 1.CustomField1 and 2. CustomField2
- CustomField1 is a single issue picker assigned to story, bug and tasks. This field lets users to pick the change ticket issue.
- CustomField2 is a multiple issue picker field assigned to change ticket
Let's say we have 2 stories(story 1, story 2) 3 Bugs( Bug1 ,Bug2, Bug3), 1 Task (Task1) and 3 change tickets ( Ct 1, Ct 2, Ct3)in the project. story 1, Bug3 3, Task 1 issue has selected Ct 2 in 'CustomField1' field. Now the 'CustomField2' in Ct2 has to show those stories,Bugs and Tasks has selected Ct2 in 'CustomField1'. And these issues types are across the server. not to a particular/singular project. above is the scenario and requirement.
Since CustomField1 is a single-issue picker, how do you expect this to work?
Are you expecting that if the Single Issue Picker selects a particular issue, then the Multi-Issue Picker should filter according to the options selected in the Multi-Issue Picker from the issue selected in the Single-Issue Picker? If yes then it makes sense and is doable.
Please clarify the doubt above.
I am looking forward to your feedback.
Thank you and Kind regards,
Ram
Hi @Ram Kumar Aravindakshan _Adaptavist_
Thanks for replying.
Sorry for all the confusion. Let me explain what I am doing.
We have field which takes Change ticket issue as input( this can be on different issues types and from different projects). Now we want a field that associated with change ticket issue type to collect the data from all the issues.( this should collect data for that particular change ticket issue type).
I hope I explained it properly now.
Please let me know if this clarifies anything.
Thanks,
Vijaya Ramya Allena
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Hello @ramyaallena
If I understand correctly, you want create a automation to filled the customfield2 with changes of the custom field 1, is it?
Maybe, instead use a customfield2 to storage the issues, you could use a issue link to do that.
Also, you could use the customfield1 in automation, to create these issue links.
I hope help you.
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sorry, I have missed important part of the question here. Let me update my question.
thanks,
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