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Sysadmin Functions Not available

Bill Amadio
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May 14, 2012

I am trying to import some gadegets from Greenhopper into Confluence, and after reading through the JIRA documentation, it seems I need to login as the Sysadmin to reach the configuration options, and then setup an application link.

However, I never setup a Sysadmin password, and am unable to login using that account using any existing passwords.

We have plenty of standard administrator accounts, but these do not have the ability to make base configuration changes or link applications.

Can anyone provide assistance on where I can assign, or recall the current Sysadmin account password?

1 answer

0 votes
Michael Knight
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 14, 2012

Hi Bill,

OnDemand does not grant system administrator access to customers, however applications links are already set up between all the applications. If you're having trouble getting this going, I'd suggest filing a support issue.

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