Team Managed Projects Require Full Work Item ID in Search After Recent UI Update

[Tracey Bryant]

Issue Description: Following the recent Jira Cloud UI update, there has been a change in search behaviour between project types:

Current Behaviuor:

• Team Managed Projects: Now require the full work item ID (including project key) when searching for items
• Company Managed Projects: Continue to allow partial input (number only, without project key)

Previous Behaviour: Both project types previously allowed partial input for work item searches.

Impact: This change has reduced search efficiency for Team Managed Projects, requiring users to input complete identifiers rather than just issue numbers.

Troubleshooting Attempted:

• Verified language setting is set to "English - Moderate stemming"
• Tested various search configuration settings
• Issue persists regardless of selected settings

Request: Please provide guidance on how to restore the previous search functionality for Team Managed Projects, or confirm if this is an intended change and advise on any available workarounds.

Environment:

• Jira Cloud
• Affected after recent UI update
• Issue occurs across all Team Managed Projects

[Walter Buggenhout]

Hi @Tracey Bryant and welcome to the Community?

Where are you seeing this behaviour? When I search for a work item in the search bar in a project (no difference between team and company managed) and then simply enter a number in the search bar and hit enter, the work item with that number just pops up. Both in Team and Company managed projects.

Or are you searching somewhere else?

[Tracey Bryant]

Hi Walter,

I'm doing the search from the search bar in the projects. It's consistently different between Company and Team Managed projects. All company managed projects will allow to search on just the work item #. All team managed projects require the project key and work item #.

This has only been occurring since the recent UI changes, previously both worked with just the #.