Hi folks,
my TEMPO shows not up any more. Yesterday it still workd and now blank page when loading.
I cleared cache / cookies, checked if any tracker are active... nothing helps.
Any ideas?
Thank you,
Bianca
Hi Bianca
You could try opening development tools -> console and see what error is there. If the problem persists, I recommend issuing a support ticket with our support team so they can investigate. You can submit a ticket here: https://tempo-io.atlassian.net/servicedesk/customer/portal/6
Hope the problem resolves quickly!
Best regards,
Ólöf (Tempo team)
Hi Ólöf,
thank you for your answer.
I opened now a ticket as a lot of my colleagues are also seeing this problem (working from office and home, so not at the same network).
Console states ton´s of errors like:
Failed to load resource: the server responded with a status of 409 ()
Error while parsing the 'sandbox' attribute: 'allow-storage-access-by-user-activation' is an invalid sandbox flag.
instrument.ts:129 Error: Minified React error #185; visit https://reactjs.org/docs/error-decoder.html?invariant=185 for the full message or use the non-minified dev environment for full errors and additional helpful warnings.
Uncaught (in promise) Error: Minified React error #185; visit https://reactjs.org/docs/error-decoder.html?invariant=185 for the full message or use the non-minified dev environment for full errors and additional helpful warnings.
purplebox.js:8 Uncaught Error: Attempting to use a disconnected port object
at C (purplebox.js:8)
at purplebox.js:8
index.js:341 Object
e @ index.js:341
index.js:507 {"msg":"captureError","name":"ChromeRuntimeError","message":"Could not establish connection. Receiving end does not exist."}
H @ index.js:507
tempo-app#!/planner?periodType=CURRENT_MONTH:1 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
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Hi again Bianca
Tempo Planner is experiencing some loading issues that are probably the source of your problems. You can monitor our status page for updates on the matter: https://status.tempo.io/ Our team is working hard on a solution.
Let me know if the problem persists on your end.
Best,
Ólöf (Tempo team)
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Thank you very much!
Seems like it´s working again :-)
Thank you for the help!
Best regards,
Bianca
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Great to hear! Let us know if you need any further assistance!
Best,
Ólöf
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