Text formatting not working.

[Ken Garland]

Trying to utilize the formatting found on this page: https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=all

It doesn't appear to be working, instead I will see the raw text in an unformatted display. For example [Atlassian|http://atlassian.com] appears as "[Atlassian|http://atlassian.com]"

[Septa Cahyadiputra · Accepted solution]

Hi Ken,

Sorry for not being clear enough on my previous answer. Anyway, you should be able to configure the fields renderer by specifiying the fields behavior.

Here is the documentation that would guide you on this:

http://confluence.atlassian.com/display/JIRA044/Specifying+Field+Behaviour#SpecifyingFieldBehaviour-ChangingaFieldsRenderer

Hope it helps.

Cheers,

Septa Cahyadiputra

[Ken Garland]

Excellent, thank you. I'm able to make the settings now.

[Septa Cahyadiputra]

My pleasure :).

Cheers,

Septa Cahyadiputra

[Deleted user]

Sorry to Zombie the post, but I had this issue, and I found out something interesting...

The comment formatting does not work if you have a line break in the text you're formatting - which is to say, you can format a paragraph, or a sentence, but you cannot format multiple lines of text (separated by a line break) together.

[Deleted user]

This is ridiculous. I can't believe that I'm wasting my time because Clonfluence's wiki can't support markdown paste.

[Ben Mackie]

I have been doing Shift+Returns in Jira for 8 years. Now it doesn't work anymore?

[Roman Rakus]

Hello,

I use Jira Cloud and I'm facing the same problem as described. I've tried description and comment fields and none of that works. Also, I've checked fields configuration and it seems using Wiki Style Renderer. Any suggestions? 

[John Little]

We also have this problem, and the below answers dont help as as we cant find where this is configured for JIRA issue descriptions as an example. If anyone has exact steps, we would be very grateful

[Nicolas Kowenski]

In the new UI version, the notation like (/) are scaped with \ so if you switch to the old one and the edit the \(/) just delete the scaping and then works.

BUGGIE New ui

[Natalia Lezhai]

Hi @Nicolas Kowenski

So instead of using / I should use \  ?

Because I really have  / in my description and it gives me the error of We couldn't save the description as it might be the wrong formatting.

Best,

Natalia

[Deleted user]

Atlassian does a poor job of consistent UI it seems - a real shame, since other parts of the system work quite well.

I've just learned to double-check EVERYTHING I post in it, and use ad-hoc workarounds for displaying text differently.

[Ravi Anand]

 h3. i tried as follows: h3. it is not working. :(

[Khush Bedi]

Same for me.

[Chris Littlefield]

Same

[Sam Storer]

I would like the toolbar in the Description entry / editor to function like the toolbar on this editor; i want WYSIWYG content, not wiki-like tags

SO, when i click the bulleted list, i would get:

• This

* not this

[Septa Cahyadiputra]

Hi Ken,

Could you please double check if your JIRA renderer set as wiki style renderer. If JIRA already configured to use wiki style renderer, you might want to create a support ticket to get the appropriate support.

Hope it helps.

Cheers,
Septa Cahyadiputra

[Ken Garland]

I don't see where to set this option. I do see that we have the following plugin installed:

Wiki Markup Plugin 1.0

[John Little]

Specifically, HOW do we see if the JIRA renderer is set to wiki render for JIRA issue description fields.  We cant find this information on the link you sent, although I am sure its their burried deeply.  I need to tell our administrator exactly how to do this, as I have no admin access myself.