The Kanban and Backlog buttons are missing

[Michael Pack]

The Kanban and Backlog buttons that are usually on the left hand side of my board are missing. What did I do to remove them and how do I get them back?

Thanks for your help!

[Agile Digest]

Debakshi, 

Kanban works little differently than scrum. as per Kanban everything you are expecting as backlog, by default appears on first column of the kanban board. however in Jira you can get it back by making some changes at board setting.

Lets first understand that each kanban board column is mapped with one workflow state. so no states are available to show any issues at backlog.

If you go to the column setting on your kanban board you will find the first column is reserved as kanban backlog, with no states mapped by default. If you want to have some workflow state to appear in backlog, assign that State to Kanban Backlog column. After doing that your Backlog icon will appear back, exactly where you are expecting.

Best Regards

Agile Digest.

[siboconnection]

This solved the issue for me when the backlog had disappeared from a board. I am not sure why, but there was no status mapped to the backglog.

[Michael Pack]

It appears to be related to the backlog functionality. The buttons are working for some of our projects but not others.

[Dominik M.]

Possible solution - users in jira-software group must match the number of granted Jira license users:

[debakshi.chakraborty@eigroupplc.com]

I have created a Kanban Board but unable to see Backlog button. Please suggest.

[MarcelW]

See https://jira.atlassian.com/browse/JSW-15070

Rollout for this fix is pending.

[Jason Pamplin]

This is a huge help.  Obviously, that isn't a solution (put the buttons back) but at least I can work.  I kinda got hooked on that feature and felt lost without it.

[Dustin Burke]

We're able to get to the backlog and sprint pages with the URLs directly:

Sprint: https://SOMEHOST.atlassian.net/secure/RapidBoard.jspa?rapidView=29

Backlog: https://SOMEHOST.atlassian.net/secure/RapidBoard.jspa?rapidView=29&view=planning

[Dustin Burke]

Ran into the same issue here.  Initially thought it was just the beta "Kanban boards" feature affected but it seems even Scrum boards are as well.