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The New Slow Jira Experience, when will it improve?

Keith Beckwith
Contributor
February 28, 2018

Since being forced into this 'new jira experience' with no option to back out, how am I expected to return to my previous ticket processing efficiency?

It now takes noticeably longer (5-10 seconds at least) to pull up a ticket. Not that the old cloud base Jira was super speedy but with all the new pointless UI fluff the load times have gotten even worse. This may be great if I want to go get a cup of coffee, or hang out at the water cooler between looking at each ticket in my queue, but if I'm actually trying to get stuff done it's a royal pain in the donkey.

Since there is no longer a way to get back to the old standard (which had its issues but was at least reasonably speedy) what are the options to get rid of all the extra BS that adds to page load times? Other than searching for a new project/ticket solution?

*tagging Confluence here because it's even worse. Pretty much unusable at this time.

5 answers

3 votes
Keith Beckwith
Contributor
February 28, 2018

Oh, and sure "I'm New Here" but I've been using Jira/Confluence for the past 3 years and never really felt the need to go digging for answers.

This new 'experience' is infuriating.

Timothy Bassett
Contributor
March 11, 2018

I agree 100%.  I have been using Jira for about 10 years now and the previous UI was much faster more productive.  The new JIRA does the same as the old JIRA but required 2-3 more clicks than the old one.  Not to mention, it's still slow.  

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Rowland Marshall
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May 7, 2018

I agree 100%.  I'm similarly a decade long user and am now resorting to exporting search queries into word to peruse through the details.  It's borderline un-usable.

Like Dorian Paprocki likes this
1 vote
Giovanni Lee
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August 24, 2019

Brand new Jira user here coming from Phabricator.

I feel I need to bump this thread because I am not taking 15 seconds to move a task from one column to another. The amount of time spent waiting for the UI to react is ridiculous given the engineering resources behind Atlassian.

1 vote
Nate Lampton
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June 26, 2018

We started a brand new account today on JIRA cloud. We have 5 tickets total in the entire account, and a single BitBucket repository. Loading the list of tickets takes 5 seconds. With no filters. With only 5 tickets. I had thought our other accounts had just slowed down over time because we had generated thousands of tickets, comments, and complex workflows. But the new JIRA appears to be universally slow, regardless of the size of your project.

Timothy Bassett
Contributor
June 26, 2018

Yep, I agree.  100%. Not as good as the old Jira.  

 

The new Jira is better now than when it first came out (30 seconds to load tickets) but it is still nowhere near as good as the previous.  

Like Mariusz Gorzoch likes this
0 votes
ionut.stoica September 25, 2020

Situation has improved a lot since last time, as of today, the JIRA pages load much much faster than they used to, 2 years ago. I guess everyone is learning and improving, good job @atlassian

0 votes
Joe Koberg January 8, 2019

The single page actually app makes it slower. Browsers render instantly

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