The backlog is missing

[Ксения Гагарина]

Good afternoon. The backlog is missing. I am the project administrator. Other projects have a backlog. How to return?

[Ксения Гагарина · Accepted solution]

I had the wrong project board selected

[Ксения Гагарина]

Look here please. There is a backlog in the left menu in another project! I can’t see it in the project I sent you at the beginning

 

[Jack Brickey]

Hi @Ксения Гагарина ,

if this is a company managed project click on the … in the upper right corner and select board settings and go to columns, and you will want to drag the desired status to the backlog column.

[Jack Brickey]

Oh...and if this is a Team managed project click on project settings > features and enable the Backlog.

[Jack Brickey]

You need to provide us with more information about your current project. Unfortunately, I cannot read Russian so all I can do is sort of gas based on the image. Please answer the following for us.

• is this a company managed or team manage project? Please look in the bottom left-hand corner for the answer.
• Is this a software project or business project? Look in the upper left under the project name.

[Jack Brickey]

I am guessing this is a CMP software if so please follow the instructions provide by myself and others here to drag the desired status to the backlog column. Images of that screen would assist.

[Marc - Devoteam]

Hi @Ксения Гагарина 

Go to your board configuration.

In the columns section of the board, make sure a workflow status is mapped to the kanban backlog column. 

[Mikael Sandberg]

Kanban boards by default do not have a backlog, you need to enable that by going into Board settings > Columns and map the status that should indicate that an issue is in the backlog.