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The operator '=' is not supported by the 'Epic Link' field., No issues have a parent epic with key o

Nivedita - October 9, 2022

I am getting a following error while creating JIRA automation

The operator '=' is not supported by the 'Epic Link' field., No issues have a parent epic with key or name ''

please help me resolve this

2 answers

1 vote
Bill Sheboy
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October 10, 2022

Hi @Nivedita - -- Welcome to the Atlassian Community!

What type of project are you using: company-managed or team-managed?

If you are using team-managed, "Epic Link" does not exist in that project type.  Instead you may use the "parent" field.

And...the "Epic Link" field is being sunset from company-managed projects, so "parent" may be used there also.

If neither of these things helps, please post images of your complete automation rule, the audit log details, and of the specific JQL you are trying to use.

Kind regards,
Bill

Nivedita - October 16, 2022

sum of epics 1.PNG

 

JQL used for lookup issues : issuetype in (story) and "parent" = "{{issue.Epic Name}}"

JQL used for edit issues field : {{lookupIssues.Story Points.sum}}

Bill Sheboy
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October 17, 2022

A few things to help...Please confirm if you are using a team-managed or company-managed project.  You may find this information at the bottom of the left-side of the page when you expand out the options menu.

If you are using a team-managed project...

  • Only use the {{issue.Story point estimate}} smart value (or {{lookupIssues.Story point estimate}} for a lookup)
  • There is no "Epic Name" for team-managed projects.  Epics in that type of project only have a Summary
  • Please post an image of the audit log details showing the execution of your rule.  That may reveal other issues with this rule.

Thanks!

0 votes
Sakina
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October 9, 2022

@Nivedita -  use the following 

"Epic Link" =  "Epic Link value",

if already done Please share screenshot of your automation to identify the problem

Nivedita - October 10, 2022

made the changes and now I am getting the following error: 

 Field 'Epic Link value' does not exist or you do not have permission to view it.

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