Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

The user cannot access the system.

Serkan Tosun December 25, 2023

Hello. Some time ago, we encountered a problem with our email accounts, and they were deleted. Later on, they were recreated in the same manner. Today, a colleague of ours is unable to log in to Jira. We sent a password reset to him, but it didn't work. What could be the issue?

1 answer

0 votes
Nikola Perisic
Community Champion
December 27, 2023

Hello @Serkan Tosun , I suggest to contact the support for this

Serkan Tosun December 27, 2023

Thank you so much.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events