There were too many redirects.

[George Carvill]

We all just started getting this today when logging into JIRA.

Ver 5.6.2, hosted locally.

Any ideas what's up?

[Radu Dumitriu · Accepted solution]

Have you cleared your browser's cache? This is the most usual cause for this. Another cause is a programming error (i.e. infinite loop of redirects to the same pages), but this is not reproductible on my environments ....

[George Carvill]

The log shows that I am not the only one generating this error.

[George Carvill]

Problem seems to have gone away.

That is not the same thing as saying it is fixed, however.

[Jessica Mulein]

I'm getting the same with Jira 6. I presume I've botched something locally, but it used to work..

[Jozsef Frigo _TSM_]

We had the same problem with our Confluence Server.

Digging a little bit deeper we found two JSESSIONID cookies in the browser, the first (invalid) for the first page visited by the user (with cookie path "/pages/"), the second (good) JSESSIONID cookie for the login (with cookie path "/"). Both cookies were sent with Path = "/" by Tomcat but all browsers ignored this cookie path parameter.

The root cause was a Tomcat setting:

CATALINA_OPTS="-Dorg.apache.catalina.STRICT_SERVLET_COMPLIANCE=true ${CATALINA_OPTS}"

This setting (among others) changes the session handling in Tomcat.  We have removed this setting from Tomcat and the problem disappeared after a restart.

[Jessica Mulein]

I supect it was a problem with their server configuration.

[Jessica Mulein]

Curiously if you inspected the network traffic and visited the URL directly it would do the same.

The problem has been resolved as of at least yesterday.

[George Carvill]

Received the following e-mail this morning. But none of the choices apply.

- There is no answer to accept

- I have no answer to give

- The question is clear

- The question is still valid

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