Ticket is not able to transition through rest api

[Swastik Mishra]

This is the body everything works except the transition

Put method
{{baseUrl}}/rest/api/3/issue/:issueIdOrKey

{

"fields": {

"assignee": {

"accountId": "account_id"

}

},

"update": {

"comment": [

{

"add": {

"body": {

"content": [

{

"content": [

{

"text": "Ticket is marked as closed through SH Automation Testing",

"type": "text"

}

],

"type": "paragraph"

}

],

"type": "doc",

"version": 1

}

}

}

]

},

"transition": {

"id": "7"

}

}


reference from this email
https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-put

[Marc - Devoteam]

Hi @Swastik Mishra 

I think your actions in the call are in the wrong order.

You need to Transition first.

But As @Mohamed Benziane mentioned, log information would help to get insight in the problem

[Mohamed Benziane]

hi,

welcome to the community

do you have an error message ?