When I create a ticket through mail to Jira service Desk.
Ticket is not created
but mail got deleted within one minute
Suggest me to come out of this issue
Hi @Madhu Reddy
Can you confirm you do not have a second Jira instance reading from the same mail server? Like a test/pre-prod instance?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.