In my JIRA project, if any ticket has the status 'DONE', it is not displayed in the backog. I want to do the same with status 'Cancelled'. All tickets with status 'cancelled' should not be shown in backlog. How can we do that?
The Jira backlog doesn’t show issues from the last column of your Scrum board. Your Cancelled status will not be mapped to the last column of your Scrum board.
you can map Cancelled to the far right column to have those issues removed from backlog.
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You need to check and update the query used in the respective board configuration. Issues in backlog are displayed/filtered by a JQL. You need to update that JQL to only show issues that are not done and not cancelled.
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