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Tickets with status 'cancelled/ closed' to be removed from backlog

Deleted user June 20, 2019

In my JIRA project, if any ticket has the status 'DONE', it is not displayed in the backog. I want to do the same with status 'Cancelled'. All tickets with status 'cancelled' should not be shown in backlog. How can we do that?

2 answers

2 votes
Johan Soetens _Dumblefy_
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June 20, 2019

The Jira backlog doesn’t show issues from the last column of your Scrum board. Your Cancelled status will not be mapped to the last column of your Scrum board.

Jack Brickey
Community Champion
June 20, 2019

you can map Cancelled to the far right column to have those issues removed from backlog.

0 votes
Milan Chheda [INFOSYSTA]
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June 20, 2019

You need to check and update the query used in the respective board configuration. Issues in backlog are displayed/filtered by a JQL. You need to update that JQL to only show issues that are not done and not cancelled.

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