Time Tracked on sub tasks is not appearing on Epic - Need Help

[Saad Ahmad]

Hi, our team logs time on tasks and sub-tasks which are created under an epic. we want to sum them up and show on epic, but its happing even when the 'Include Sub-Task' checkbox is true.

Please guide how to fix it.

[Anton from JetHeads_io]

Hi @Saad Ahmad! 👋

The “Include Sub-Tasks” checkbox only includes direct child issues of the Epic, not time logged in sub-tasks of those child issues. From your screenshot, it looks like the "test task" under the Epic may not have any time logged itself — only its sub-tasks do — so the Epic isn’t picking that time up in the built-in time tracking.

If that's not the case, try reloading the Epic page (you probably already did), and if the issue persists, it might be worth reaching out to Atlassian support — could be a bug.

If you're open to third-party solutions, JetTime offers a native-looking time tracking panel that looks the same but always works. Plus, you will have all your data privately stored at your Jira instance without any access from the vendor, it Runs on Atlassian. And ability to track any metric, like finances, mileage, quantities, and more:

👉 JetTime on the Atlassian Marketplace

Let me know if I can help further!

— Anton, from JetTime

[Rahul_RVS]

Hi @Saad Ahmad ,

If you are fine to explore a mktplace solution to roll up time tracking fields at each parent level , I can suggest our app

Issue Hierarchy 

The app also allows you to view your project issue hierarchy in a tree view. You can view %complete progress at each parent level. It rolls up the time tracking fields, story point or numeric fields at each parent level. The app can be added to a dashboard as well

Disclaimer : I am one of the app team member

[Ramakrishna _RK_]

Hi Ahmad,

Welcome the Community!

Subtasks are typically associated with standard issue types like tasks or stories, which can then be linked to an epic. Here's how the hierarchy generally works:

1. Epic: The highest level in the hierarchy, used to group related tasks or stories.
2. Task/Story: Standard issue types that can be linked to an epic.
3. Subtask: A smaller unit of work that is part of a task or story

I am assuming this scenario occurred due to hierarchy miss alignment. Can you please map subtasks to Standard issuetype and then to Epic? Hope this will sum up the worklog on Epic.

Regards

RK

[Saad Ahmad]

@Ramakrishna _RK_  Thanks for the comment.

We have tasks directly under the epic, and the team logs time on the tasks.

on an epic, we'd like to see how much time is spent, i.e. sum up the time logged on all child tasks and show the total on epic level.

How can we achieve it?