Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Time spent in a particular status

Neeraj Sharma
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 13, 2023

I need to extract a report to identify how much time was spent on average in a particular status, how can i do that without the use of Add ins

4 answers

1 vote
Tansu Akdeniz
Community Champion
September 14, 2023

Hi @Neeraj Sharma 

Welcome to the community.

Well, there are lots of paid add-ons but at least you can use this gadget for free :)

timeinstatus.png

0 votes
RVS_Support
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 28, 2023

Hi @Neeraj Sharma 

 Welcome to the community !!

You can use Jira Rest APIs to pull this data or use a mktplace app. We have built an app to help in this without any manual effort.

Time in Status Reports 

The app has 20+ reports to meet a variety of use cases including Avg Time in Status.

Do try it out.

Disclaimer : I work for RVS, the vendor for this app

TIS.PNG

0 votes
Emre Toptancı _OBSS_
Atlassian Partner
September 27, 2023

Hello @Neeraj Sharma 

Jira can't do this out-of-the-box. JQL queries can give you filtered results but JQL can't make calculations on issues and certainly can't process issue histories.

Actually, the data needed for such a report is available in each issue's history but Jira does not present this as a ready-to-use report. I suggest you use a marketplace app for this. (I know you said you can't use a marketplace app but I am posting this answer anyway because you might change your mind in the future or somebody else seeing this post might benefit from this answer.)

Our team at OBSS built Timepiece - Time in Status for Jira exactly for this. It is available for Jira Server, Cloud, and Data Center.  

Time in Status mainly allows you to see how much time each issue spent on each status or each assignee.

tisCloud_StatusDuration_LeadTime_with Estimates.png    tisCloud_AssigneeDuration.png

You can combine the time for multiple statuses to get metrics like Issue Age, Cycle Time, Lead Time, Resolution Time etc. 

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend. 

tisCloud_StatusDuration_LeadTime_Average_TimeGrouped.png

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company-Managed and Team-Managed projects for Jira Cloud.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts. You can also use Time in Status dashboard gadgets on your Confluence pages.

Gadget_AverageStatusDurationByComponent.png  tisCloud_StatusDuration_LeadTime_Chart.png tisCloud_IssueView_Data.png

Here is the marketplace page for Time in Status by OBSS:

Timepiece - Time in Status for Jira

EmreT

0 votes
Mehmet A _Bloompeak_
Atlassian Partner
September 14, 2023

Hi @Neeraj Sharma

Welcome to the Atlassian Community!

You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at Time in Status for Each Issue and Average Time in Status by Sprint reports as examples. For further details, please see Status Time Reports How to Videos.

  • This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).
  • You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
  • Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
  • You can set different duration formats.
  • You can export reports in CSV file format and open them in MS Excel.
  • You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
  • You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a completely free solution, you can try the limited version Status Time Free.

Hope it helps.

Neeraj Sharma
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 17, 2023

Thanks for the suggestion, however i need to extract total hours spent in a particular status and reflect in a table on confluence. Is there a parameter which can be used in JQL to extract this info and aggregate using aggregate expression. Any suggestions?

Mehmet A _Bloompeak_
Atlassian Partner
September 18, 2023

Unfortunately it is not possible with JQL. You need either a marketplace app or Jira automation.

Suggest an answer

Log in or Sign up to answer