Time tracking in software

[Vadym Kalujny]

Please tell me how to set up time tracking in Jira Software

I want it to work like this

 1. That I would have a button that I could click and at this moment the time report for the task starts

Similarly, to stop the time report, I click on the same button

Or

2. When I move the task "in progress", the timing begins. If I move the task to "Done" the time stops

Is it possible to implement one of the two options?

[Nataliya Vasyliv_Reliex_]

Hi @Vadym Kalujny 

You can find many add-ons for time tracking on marketplace https://marketplace.atlassian.com/search?query=time%20tracking

I'm writing on behalf of the ActivityTimeline add-on. Our add-on has a time tracking feature with "Log work" button as well. When click button the timer is started. To stop the time tracking you need to click the same button. Then time is auto filled-in in log time panel.

If you need more details refers to ActivityTimeline page.

[Yuliia_Borivets__SaaSJet_]

Hi @Vadym Kalujny 

If you need to find out how long an issue has spent in each status, consider also Time in Status for Jira Cloud. My team has developed the add-on to calculate time in status without time tracking. Sometimes it's difficult to organize a team to log working hours. With status duration reports, you’ll be able to look back and keep count of the reasons for delays.

Hope you find this info helpful.

Kind regards,

Yuliia

[Rahul_RVS]

Hi @Vadym Kalujny 

To track the time spent in each status, you can try out our app to get this data.

Time in Status Reports 

The add-on provides the time in each status for the entire lifecycle of the issue and you can filter by issue type as well. You can also combine your statuses to define your lead/cycle/resolution time and also extract the transitions history of the issues. The main features of the app are as below

• More than 8 types of Time in Status Reports. Excel Export available for all status reports.
  
  • Time in Status
  • Time with Assignee
  • Time in Status with Assignee
  • Time with Assignee per Status
  • Status/Assignee Count
  • Multiple Transition Reports
  • Avg Time in status reports
• Status grouping
• Save your reports
• CSV Export
• Multiple chart types
• Dashboard Gadget

[Emre Toptancı _OBSS_]

Hello @Vadym Kalujny

Jira already tracks the history of status changes in each issue's history. You can see this data in the History tab of each issue.

I don't recommend tracking this with a custom timer because users tend to forget to click on those buttons. Using the status history gives much better results.

If you are OK with using an app from the marketplace, our team at OBSS built Timepiece - Time in Status for Jira for this. It is available for Jira Server, Cloud, and Data Center.

Time in Status allows you to see how much time each issue spent on each status and each assignee. 

       

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in progress time per customer (organization) or average resolution time per week, month, issuetype, request type, etc.

And the app has a REST API so you can get the reports from Jira UI or via REST.

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

  

Using Time in Status you can:

• See how much time each issue spent on each status, assignee, user group and also see dates of status transitions.
• Calculate averages and sums of those durations grouped by issue fields you select. (For example, see average InProgress time per project and per issue type.)
• Export your data as XLS, XLSX, or CSV.
• Access data via REST API. (for integrations)
• Visualize data with various chart types.
• See Time in Status reports on Jira Dashboard gadgets

Timepiece - Time in Status for Jira

EmreT

[Mehmet A _Bloompeak_]

Hi @Vadym Kalujny ,

For calculating status time between "in progress" and done, you can try Status Time app developed by our team.

It provides reports on how much time passed in each status. By grouping statuses you can get cycle time(E.g from in progress status to done status). You can also export the report as CSV and open it in excel.

Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days. It has various other reports like assignee time, status entry dates, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month). And all these are available as gadgets on the dashboard too.

Here is the online demo link, you can see it in action and try without installing the app. Hope it helps.

[Mary from Planyway]

Hi @Vadym Kalujny , It's Tania from Planyway, and our app might be a perfect solution for the 1st scenario you described. Planyway allows you to start and stop timer, as well as drag and drop cards to the time tracking calendar tab to add work logs to the parent issue. Here's how it may look:

I'll be here if any questions or feedback :)

[Fabian Lim]

Hi @Vadym Kalujny

You can try thr marketplace for a plugin such as time tracker: https://marketplace.atlassian.com/apps/1220314/time-tracker-for-jira?tab=overview&hosting=datacenter

Or you could use jira automation with a combination of customfields. Here is a video tutorial: https://youtu.be/S2ary5YG-7w

Regards