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Time tracking is enabled but not able to log work hours

Annapurna February 13, 2024

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As shown in the screenshot, when i click on time tracking field it just displays the calendar, But it should display like the below screenshot. Please help.

 

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1 answer

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BHUSHAN PATIL
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February 13, 2024

Hi @Annapurna ,

To address this issue, ensure that the time tracking feature is properly configured and users have the Work On Issues permissions to log work hours. To verify your project permissions for time tracking:

  1. Select Setting> Issues.

  2. Click Permission schemes.

  3. Next to the permission scheme you want to configure, click Permissions.

  4. In the Time tracking permissions section, go to the Work On Issues permission and click Edit.

  5. Select the users, groups or project roles that need to log work on issues. 

  6. Click Grant.

Also, if you feel my input help you please accept the answer.

Regards,
Bhushan

Annapurna February 14, 2024

The issue is format may be. I am not sure what has to be configured for time tracking field to show the log time and remaining time fields.

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