Timesheet sort feature stopped working

[Dave Clark]

The tempo timesheet sort feature stopped working after the last update to tempo. I have the following in the URL:

&groupBy=project&groupBy=issue&order=ASCENDING

But the issues within the project are not in sorted order anymore.  I have a screenshot, but I don't see a place to put it.  ;-)

[Terence _Tempo Support_]

Hello Dave,

Terence here with Tempo Customer Support.

From the sample query you're using, are trying to search/sort timesheets using JQL?

Could you reply with a screenshot?
(Typically the initial query post doesn't allow pasting images, but replies should allow inserting images by way of the menu bar, as seen below) 

Regards,

Terence

[Dave Clark]

No, I am not using JQL.  I'm just pulling up the timesheet to look at in the browser.  Screen shot of the pertinent portion of the web page is attached.  It is not sorted correctly either by issue name nor by issue key.

[Terence _Tempo Support_]

Hello Dave,

Thank you for the screenshot.

In testing on my side, the projects were listed alphabetically, the issues were listed alphabetically as well, based on their summary.

To investigate your situation further, could you submit a support request using our online form? See the link is below.

https://tempo-io.atlassian.net/servicedesk/customer/portal/6/group/1051

Once the case is created, one of our agents will contact you.

Regards,

Terence

[Dave Clark]

I found the key to the problem.  I noticed that if I enter TEMPO from anywhere else in JIRA that the following is inserted into the URL and the projects and issues on my timesheet are initially in sorted order.

&periodType=CURRENT_PERIOD&subPeriodType=MONTH

If I then change the period to anything else (once I am in the timesheet, itself), then the projects and issues are no longer completely in sorted order -- but they used to be.

I use a browser bookmark to get to my timesheet directly.  In that URL, I have &periodType=FIXED specified with &from and &to dates for the current TWO-WEEK period.  This is why I see an unsorted list and you are not able to duplicate it.

[Dave Clark]

Also, I did ask our local Atlassian products administrator to submit a TEMPO Support ticket on this subject.

[Terence _Tempo Support_]

Hello Dave,

Thank you for the follow-up and additional information.

One our support agents will reply to your local Atlassian products administrator's case shortly.

Have a good day.

Regards,

Terence