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Title of "Edit Profile Screen" has Encoding issue

Alan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 16, 2012

The "Edit Profile" Screen has encoding problems. In all other views the encoding works very well. But when I want to edit a user-profile the title has encoding problems. The Full name box is OK.

New seetings for java starting paramters does not work.

How can I fix this issue ?

Jira 5.1.8

1 answer

0 votes
Janet Albion
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 19, 2012

A few things that we can check:

  1. what is User's Language preferences (in User Preferences)
  2. what is the default language set in JIRA (in the General Configuration)
  3. what is the server's default language ?
  4. what browser is being used ? what happen if different browser is used ? Eg: IE9, Firefox, Chrome
  5. Does every configuration in JIRA is using UTF-8 ? check this KB for all the setting requiring the UTF-8 or equivalent encoding used https://confluence.atlassian.com/display/JIRAKB/Internationalisation+and+Encoding+Troubleshooting

If you are still stuck , create support ticket in https://support.atlassian.com providing all the details including the screenshot for further assistance

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